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Your company limo drivers have a lot on their plates and as a result need to work hard in order to deliver the customer a product they appreciate and will come back for more. The product your company offers customers is great service and a lot of this has to do with the drivers. However, in order to accomplish this your drivers must be sharp at all times and cannot afford to commit costly errors such as allowing themselves to become distracted while driving. Distracted driving may lead to a collision which result in a claim on your livery insurance and will undoubtedly leave customers unhappy.

During the winter, limo drivers have to always be looking out for icy and slippery roads, but what about deer? If your company drivers don’t have the training required to steer clear of deer while driving during these dark cold months, you may want to educate them on the best practices to avoid such an issue. Hitting a deer can cause irreversible damage to a vehicle, so if you’d like to avoid any limo insurance claims in your future, here is what you should know. 

As a customer-based business, a lot of your company’s success relies on customer satisfaction. If a customer has a great experience riding in one of your limos, they may be inclined to recommend your services to a friend. On the other hand, if they have an unpleasant experience, they’ll also tell people they know and may give your company a bad reputation. In order to maintain an excellent level of customer service, it’s necessary that your drivers know how to treat customers in a respectful and pleasant manner. Our limo insurance agency has the information you’re looking for.

If your limo company experiences an increase of business during the holidays, you may want to pay attention. With New Year’s Eve coming up, your business may be called upon to transport customers to and from New Year’s Eve parties and bars and it may be a great opportunity for you to generate some profits. However, holidays such as New Year’s are risky for livery companies because of the risk intoxicated passengers pose to themselves and others. In order to stay safe during the holidays and avoid livery insurance claims, here is what limo drivers should know about alcohol liability with their passengers. 

What is in your limo’s emergency kit this winter? Having an emergency kit stored in the trunk is a necessary item because you never know what can happen on the dangerous winter roads of Massachusetts. Whether you’re driving solo or have passengers in the car, the risk involved with driving increases when it is dark and cold and the roads are covered in snow and ice. Our livery insurance agency has the information you’re looking for when it comes to being safe this winter, so here are some common and crucial items you need in your limo’s emergency kit: 

When you own a limo company you have a commitment and responsibility to make sure your vehicles are running smoothly. As a client based company, customer satisfaction is paramount to your success and since you transport many customers in your limousines, performing proper maintenance checks is necessary for safety. No limo service ever wants to go through the hassle of filing a claim on their livery insurance, right?

During the winter, limo drivers have a lot to be careful about, but nothing more important than dealing with icy and slippery roads. Driving in icy and snowy conditions is very dangerous for drivers and passengers alike, and if your drivers are not properly trained or your livery vehicles are not equipped, then you could be in for some trouble with your livery insurance this winter.

The holidays are a very busy time for limo services because there are so many drivers traveling to and from airports and train stations. Plenty of people are visiting friends and relatives during Thanksgiving and Christmas. The holidays are right around the corner and many limo companies like yours are gearing up for the sudden spike in customer traffic, but drivers beware: the holidays occur during a hazardous driving season and limo safety is the key to customer satisfaction and avoiding claims on your limo insurance. 

One of the most important aspects of owning a limo service is having the right people behind the wheel. As a client-based business, having chauffeurs who are committed and capable of doing a good job is increasingly important because if a customer has a bad experience with one of your drivers, you can expect them to not call back again. If a customer has a particularly bad experience that involved a liability claim, your limo insurance may be affected.

You trust your limo drivers to always make the right decisions behind the wheel, but sometimes things happen that result in a collision, causing you to file a claim with your company’s livery insurance carrier. Unfortunately, many accidents are caused by driver error, and if one of your drivers is at fault in an accident, your company will have some liability issues to clean up.